Australia’s transport industry is changing quickly. New technology, shifting customer expectations, sustainability targets and ongoing workforce shortages are all reshaping the way transport businesses operate.

By 2035, the transport workforce will not just need more people. It will need people with a broader mix of skills across operations, technology, safety, leadership and customer service.

For employers, industry bodies and training providers, now is the time to think about what those skills look like and how the next generation of workers can be prepared.

Digital and technology skills

Technology is already part of everyday transport operations, from GPS tracking and route optimisation to fleet management systems, digital compliance tools and automated reporting.

By 2035, digital confidence will be essential across most roles. Drivers, schedulers, fleet managers and warehouse teams will need to understand how to use transport technology, interpret data and work with connected systems.

This does not mean every worker needs to become a software expert. It means the workforce will need practical digital skills that help improve efficiency, safety and decision making.

Data and problem solving

As transport businesses collect more information, the ability to understand and act on data will become more important.

Teams will need to use data to identify delays, reduce fuel use, manage maintenance, improve delivery performance and forecast workforce needs. Strong problem solving skills will also be valuable, especially in roles where workers need to respond quickly to disruptions, customer demands or changing road and supply chain conditions.

Safety and compliance knowledge

Safety will remain one of the most important skills areas in transport. As vehicles, systems and regulations evolve, workers will need a clear understanding of safety procedures, fatigue management, chain of responsibility, workplace health and safety, and compliance requirements.

Future transport workers will need to combine practical experience with a strong safety mindset. Employers that invest in ongoing safety training will be better placed to protect their people, reduce risk and build a more reliable workforce.

Sustainability awareness

Transport businesses are under increasing pressure to reduce emissions and operate more sustainably. By 2035, more workers may be using electric vehicles, alternative fuels, smarter route planning and low emission technologies.

This creates a need for new skills in vehicle maintenance, charging infrastructure, energy use, environmental reporting and sustainable operations.

Sustainability will not just sit with senior management. It will become part of day to day decision making across the workforce.

Communication and customer service

Even as technology grows, human skills will still matter. Transport workers often deal with customers, suppliers, drivers, warehouse teams, regulators and the public.

Clear communication, teamwork and customer service skills will remain essential. Workers who can communicate well, manage pressure and solve problems professionally will continue to be highly valuable.

Leadership and adaptability

The transport industry needs future leaders who can manage change, support teams and plan ahead. By 2035, adaptability may be one of the most important skills of all.

Workers will need to learn new systems, adjust to new processes and take on roles that may look different from today.

For employers, the priority is clear. Building the future transport workforce starts now, with better training pathways, stronger industry engagement and a clear focus on the skills Australia will need next.

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